The short version
If a ZynVault product is not useful to you, email support@zynvault.xyz within 30 days of purchase and we will refund you in full.
What qualifies
- Any individual course or guide, within 30 days of purchase.
- An All-Access membership, within 30 days of the most recent payment.
- Accidental duplicate purchases, at any time.
What we ask
One line telling us why, if you are willing. It is how the products get better — but it is not a condition of the refund. You do not have to justify your decision.
How long it takes
Refunds are issued to your original payment method through Square, normally within 5-10 business days depending on your bank. Access to the refunded product ends when the refund is processed.
What we do not refund
- Requests made more than 30 days after purchase.
- Accounts closed for abuse, chargebacks filed without contacting us first, or sharing account access.
- Products bought with a founding-buyer discount are still fully covered — the guarantee applies to every price.
If something is broken
If a link fails, access does not open, or a file will not load, contact us and we will fix it, usually the same day. A technical problem is never your fault, and it is never grounds for a refusal.
Chargebacks
Please email us before contacting your bank. A chargeback takes weeks and costs both sides money; a refund takes one message.
Last updated: November 2026. ZynVault, zynvault.xyz.